Terms of service

Please read these terms of service carefully before using the LumiNest online store. By accessing or using our store, you agree to be bound by these terms.

General

LumiNest operates an online retail store selling home comfort, kitchen, and wellness products. We reserve the right to refuse service to anyone for any reason at any time. Prices for our products are subject to change without notice.

Products & Pricing

All product descriptions, images, and specifications are provided in good faith and are as accurate as possible. However, we do not guarantee that product colours, dimensions, or features displayed on your screen are exact representations of the physical product.

All prices are listed in US Dollars (USD). We reserve the right to modify prices at any time. Any price changes will not affect orders that have already been confirmed.

Orders & Payment

By placing an order, you confirm that all information provided is accurate and that you are authorised to use the payment method submitted. We reserve the right to cancel any order if we suspect fraud, if the product is out of stock, or if there is a pricing error.

We accept Visa, Mastercard, American Express, PayPal, and Shop Pay.

Shipping & Delivery

Shipping times and costs are outlined in our Shipping Policy. We are not responsible for delays caused by carriers, customs agencies, or events outside our control.

Returns & Refunds

Our return and refund process is outlined in our Return & Refund Policy. By making a purchase, you agree to the terms described in that policy.

Limitation of Liability

LumiNest is not liable for any indirect, incidental, or consequential damages arising from the use of our products or store. Our total liability for any claim relating to a product shall not exceed the purchase price of that product.

Intellectual Property

All content on this store — including text, images, logos, and design — is the property of LumiNest and may not be reproduced, distributed, or used without our written permission.

Changes to These Terms

We may update these terms from time to time. Continued use of the store after changes are posted constitutes acceptance of the revised terms.

Contact Us

For questions about these terms of service, please contact us at support@luminest.com.